Welcome to Pali Beach Resort. By accessing, booking, or using our services, amenities, and website, you agree to the following Terms & Conditions. We request all guests to read them carefully before visiting or making a reservation.

1. General Terms

• All guests must present valid ID proof at check-in.
• Resort management reserves the right to deny entry to anyone violating policies or creating disturbances.
• Bookings are confirmed only after full/partial payment as specified.
• Prices, packages, and inclusions may change without prior notice.
• Guests must follow instructions given by resort staff, lifeguards, and security personnel at all times.

2. Booking & Payment Policy

• Online bookings should be made only through our official website or trusted partners.
• Payment must be completed before check-in or entry.
• Convenience charges, platform fees, or taxes may apply depending on the booking channel.
• Group bookings require advance payment as per the package selected.
• Failure to complete the remaining balance (if any) may result in cancellation.

3. Cancellation, Refund & Rescheduling

• Once booked, tickets and packages are non-refundable unless explicitly mentioned.
• No refunds are provided for unused services, late arrivals, or early departures.
• Rescheduling is allowed only if the resort approves and if slots are available.
• Weather-related interruptions (rain, storms, etc.) do not qualify for refunds.

4. Resort Rules & Guest Responsibilities

• Outside food, alcohol, hookahs, glass items, or weapons are strictly prohibited.
• Swimwear is mandatory for waterpark use; cotton clothes are not allowed in pools/slides.
• Children must always be accompanied by parents or guardians.
• Guests must take care of their personal belongings—management is not responsible for theft or loss.
• Damaging resort property will lead to fines or legal action.

5. Safety Policy

• Waterpark rides must be used as per the safety instructions displayed.
• Guests with medical issues (heart problems, pregnancy, injuries, etc.) should avoid high-thrill rides.
• Management may temporarily close rides/pools due to maintenance or safety protocols.
• Misbehavior, harassment, or intoxication will lead to immediate removal without refund.

6. Photography & Media Policy

• Guests consent to the resort capturing photos/videos for promotional use unless they opt out at check-in.
• Drone photography requires prior written permission from management.
• Commercial shoots require a special booking and approval.

7. Liability Limitations

Pali Beach Resort is not responsible for:

• Natural events beyond our control (rain, tide changes, storms, maintenance issues)
• Injuries caused due to negligence, unsafe behavior, or ignoring staff instructions
• Loss of personal goods, mobile phones, wallets, or valuables

Guests use all facilities at their own risk while following the guidelines.

8. Room & Stay Policies

• Check-in and check-out timings must be followed as per room category.
• Guests will be charged for any damages or missing items from rooms.
• Smoking is allowed only in designated areas.
• Loud music or disturbance after 10 PM is not permitted.

9. Event & Group Booking Policy

• Event bookings (weddings, corporate events, school picnics, etc.) require advance payment.
• Custom décor, catering, or third-party vendors must be pre-approved.
• Any changes in layout or event timing must be communicated in advance.

10. Website Usage Terms

• All content on our website is the property of Pali Beach Resort.
• Copying, modifying, or redistributing website data without permission is prohibited.
• We may update our terms anytime; continued usage implies acceptance.

11. Acceptance of Terms

By booking, visiting, or using our services, you acknowledge that you have read and agreed to these Terms & Conditions.

For any queries, contact:
📞 +91 80809 09876
📧 info@pali-beach-resort.com